Leaving the Hospital
When it’s time to leave St. Bernards Medical Center, we help you transition safely and smoothly to your next destination. Our goal for this process—called hospital discharge—is to provide all the information you need to take care of yourself. A nurse will meet with you to review information such as:
- Follow-up appointments at a location that’s convenient for you
- Medications you were prescribed
- Medical equipment you may need for your recovery
We’ll answer your questions and give you written instructions to take with you. This process may take place in our discharge lounge. Relax here instead of your hospital room while waiting for your ride to arrive.
When is Discharge?
Discharge planning starts on day one. Within two hours of your doctor’s discharge order, we want to help you be ready to leave the hospital. Most patients leave by 5 p.m. the day they’re discharged.
Patient Portal
If you don’t have a patient portal account, call the St. Bernards Medical Records office at 870.207.4169 for help signing up. Through this secure website and mobile application, you can:
- View your discharge summary and other health records
- See upcoming appointments and request visits
- Send a message to your provider
- Request prescription refills
Patient Portal
Continuing Care
We’ll make sure you have support to keep recovering at your next destination—whether that’s home (with home health services), a nursing facility, a rehabilitation hospital or another one of our locations.
Call Us With Questions
You can call 870.207.7488 to schedule a free Nurse by Appointment session to discuss discharge instructions and medications after you return home, if needed. Appointments are available Monday to Friday, 8:30 a.m. to 3:30 p.m.
Home Care
Let us bring compassionate health care to you. Reach out to request in-home nursing, therapy and other services from:
- St. Bernards Home Health: 870.207.7400
- St. Bernards Five Rivers Home Health: 870.892.6070
- St. Bernards CrossRidge Home Health: 870.208.1140
Need help with meals as you recover? Call 870.207.7620 or toll-free 855.207.7620 to reach our Meals Express service, which offers weekly deliveries in the Jonesboro area.
Explore other community resources, including Arkansas 2-1-1, United Way’s free hotline for information about utilities, housing, healthcare and much more.
Outpatient Rehabilitation
With facilities throughout northeast Arkansas, St. Bernards offers physical therapy, occupational therapy and speech therapy close to home. If your doctor orders rehabilitation, we’ll make a referral to a location near you so you can start to regain your abilities after an injury or surgery.
Follow-Up Call & Survey
After you leave the hospital, you’ll receive a phone call asking about your experience and giving you a chance to ask questions. You’ll also get a survey in the mail or by text message. Share your constructive feedback to help us improve the patient experience.
