Nondiscrimination & Language Assistance

St. Bernards Healthcare complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. St. Bernards Healthcare does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.

Language Assistance

To communicate with people who have disabilities, St. Bernards Healthcare provides free aids and services, such as:

• Qualified sign language interpreters
• Written information in other formats (large print, audio, accessible electronic formats and other formats)

To communicate with people whose primary language isn’t English, St. Bernards Healthcare provides free:

• Qualified interpreters
• Information written in other languages

If you or a loved one needs these services, contact your case manager.

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.

LALE: Ñe kwōj kōnono Kajin Ṃajōḷ, kwomaroñ bōk jerbal in jipañ ilo kajin ṇe aṃ ejjeḷọk wōṇāān.

注意：如果您使用繁體中文，您可以免費獲得語言援助服務.

ໂປດ​ຊາບ: ຖ້າ​ວ່າ ທ່ານ​ເວົ້າ​ພາ​ສາ ລາວ, ການ​ບໍ​ລິ​ການ​ຊ່ວຍ​ເຫຼືອ​ດ້ານ​ພາ​ສາ, ໂດຍບໍ່​ເສັຽ​ຄ່າ, ແມ່ນມີ​ພ້ອມໃຫ້​ທ່ານ.

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad.

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung.

ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement.

LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj.

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.

ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis.

注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。

ध्यान दें: यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं।

સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે.

Filing a Grievance with the Hospital

If you believe that St. Bernards Healthcare has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with a compliance officer at:

• St. Bernards Medical Center: 870.207.4422
• St. Bernards Five Rivers Medical Center: 870.892.6000
• St. Bernards CrossRidge Community Hospital: 870.238.3300

If you need help filing a grievance, your case manager is available to help you.

Civil Rights Complaints

You also can file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal or by mail or phone at:

U.S. Department of Health and Human Services

200 Independence Ave. SW

Room 509F, HHH Building

Washington, D.C. 20201

1.800.368.1019 TDD: 800.537.7697