PATIENT AND FAMILY CENTERED CARE
Patient and Family Centered Care is a partnership between patients, their families, doctors, nurses and the entire team of St. Bernards employees, students, and volunteers who care for and interact with them.
These relationships are based on dignity and respect, communication, participation, and collaboration.
DIGNITY AND RESPECT
We listen to patients and families and honor their choices.
We communicate openly and honestly and share information in ways that are useful and empowering.
We create opportunities for patients and families to participate in decisions about their care at the level they choose.
We work with patients and families to develop policies, programs, facility design, educational materials, and processes for delivery of care.